If your company uses Hot Schedules (Fourth) for HR/Labour, sales from Centegra Plus can be sent on a daily basis to Hot Schedules via the Centegra Plus data extractor.
For more information on this integration, Contact Centegra.
The Hot Schedules integration is configured on an individual site basis.
For any new Hot Schedules Integration, Centegra will complete the configuration required within Centegra Plus for you.
To do this, we need the following details from Hot Schedules for your account:
- FTP Server
- FTP Username
- FTP Password
- FTP Folder/Path
Additionally, the location codes defined within Hot Schedules against each location needs to match the Site Reference defined within Centegra Plus against each site.
Troubleshooting & FAQs
When Is Data Sent To Hot Schedules?
Data is typically sent to Hot Schedules on a daily basis, or at multiple stages throughout the day. You can select the time(s) that the data is sent each day per site.
If you'd like to reschedule the time that sales are sent to to Hot Schedules, Contact Centegra.
Sales Are Missing In Hot Schedules
If sales are missing in Hot Schedules, Contact Centegra with details of the affected site(s) and date(s), and we can check to see if the data is sending to Hot Schedules as expected.
If the data has not sent previously as expected, we can send the data to Hot Schedules.
If the data has previously sent as expected, we will ask you to contact Hot Schedules before resending any data, as Hot Schedules may already have the data but there may be something preventing the data from displaying within Hot Schedules.