In a culinary partnership focused on enhancing the dining experience, Centegra Plus has seamlessly incorporated QikServe into its platform, streamlining the order processing journey.
This article delves into the intricacies of this integration, highlighting the arrangement of QikServe orders within Centegra Plus and how it contributes to an improved user experience. Additionally, we explore the adjustable settings within Centegra Plus, providing you with the flexibility to customise your integration experience based on your preferences.
Order Integration Information
QikServe orders are received into Centegra Plus at the point that the order is closed. The QikServe order is normalised as it processes into Centegra Plus, so it reports alongside transactions from all sources in a familiar way.
Each transaction includes:
- Products sold within the order.
- Gross, net and tax values per product sold. (Tax is defined within QikServe.)
- Product modifiers.
- Discounts.
- Order pick up time.
- Order reference.
- Order and item notes.
- Service charge / tips (if applicable, requires configuration).
If your site has integrated KMS in place, the QikServe order is added to the KMS at the point that the order is received. (Or a specified number of minutes before the order is received, if a future order.)
Order Integration Management
The following elements of the QikServe Order Integration can be amended as required:
- Transaction source (per fulfilment type).
- Transaction price level.
- Transaction team member.
- Transaction payment media.
- Service Charge / Tips payment media (if applicable).
To update any of the elements above, Contact Centegra and we will liaise with QikServe to arrange for the changes to be implemented, subject to availability within QikServe.