In a culinary partnership focused on enhancing the dining experience, Centegra Plus has seamlessly incorporated Arch into its platform, streamlining the order processing journey.
This article delves into the intricacies of this integration, highlighting the arrangement of Arch orders within Centegra Plus and how it contributes to an improved user experience. Additionally, we delve into the adjustable settings within Centegra Plus, offering you the flexibility to customise your integration experience based on your preferences.
Order Integration Information
Arch orders are received into Centegra Plus at the point that the order is closed. The Arch order is normalised as it processes into Centegra Plus, so it reports alongside transactions from all sources in a familiar way.
Each transaction includes:
- Products sold within the order.
- Gross, net and tax values per product sold. (Tax is defined within Arch.)
- Product modifiers.
- Discounts.
- Meal deals.
- Order pick up time.
- Order reference.
- Order and item notes.
- Service charge / tips (if applicable, requires configuration).
If your site has integrated KMS in place, the Arch order is added to the KMS at the point that the order is received. (Or a specified number of minutes before the order is received, if a future order.)
Order Integration Management
The following elements of the Arch Order Integration can be amended as required:
- Transaction source (per fulfilment type).
- Transaction price level.
- Transaction team member.
- Transaction payment media.
- Service Charge / Tips payment media (if applicable).
To update any of the elements above, Contact Centegra and we will liaise with Arch to arrange for the changes to be implemented, subject to availability within Arch.