StoreKit Integration: Introduction

StoreKit orders seamlessly integrate into Centegra Plus, following the same processing pathway as orders from other sales channels and POS systems, bringing several operational advantages:

1. Unified Reporting: StoreKit orders become an integral part of standard Centegra Plus reporting. 

2. Kitchen Management Visibility: StoreKit orders are displayed on the Kitchen Management System (KMS) alongside all other orders. 

3. Inventory Management Precision: For users of the Inventory Management module, stock for StoreKit orders is consumed in real-time.

4. Revenue Tracking Excellence: Revenue generated through StoreKit orders is tracked for users of the Revenue Management module through to reconciliation and GL extracts.

StoreKit does not currently support menus created through Centegra Plus. As a result, a manual mapping process is required within the StoreKit Platform.

All products available for sale within StoreKit menus need to be mapped against the Product ID of the corresponding product within Centegra Plus. A full list of Product IDs can be exported using the Product List Report in Centegra Plus.

For any new StoreKit Order Integration, Centegra will do the configuration required for each location within Centegra Plus for you, and we'll liaise with StoreKit to ensure that they have all the relevant credentials too. If you have not already discussed your new integration request with your Centegra account manager, Contact Centegra.  

StoreKit does not currently support menus created through Centegra Plus. As a result, a manual mapping process is required within the StoreKit Platform.

All products available for sale within StoreKit menus need to be mapped against the Product ID of the corresponding product within Centegra Plus. A full list of Product IDs can be exported using the Product List Report in Centegra Plus.

Centegra Plus has integrated with StoreKit to streamline order management, eliminating manual input.

This article examines the details of this integration, its effect on user convenience, and the customisable settings in Centegra Plus for a personalised experience.

Order Integration Information

StoreKit orders are received into Centegra Plus at the point that the order is closed. The StoreKit order is normalised as it processes into Centegra Plus, so it reports alongside transactions from all sources in a familiar way. 

Each transaction includes: 

• Products sold within the order.
• Gross, net and tax values per product sold. (Tax is defined within StoreKit.)
• Product modifiers. 
• Discounts.
• Order pick up time. 
• Order reference.
• Order and item notes. 
• Service charge / tips (if applicable; requires configuration).

If your site has integrated KMS in place, the StoreKit order is added to the KMS at the point that the order is received. (Or a specified number of minutes before the order is received, if a future order.)

Order Integration Management

The following elements of the StoreKit Order Integration can be amended as required:

• Transaction source (per fulfilment type). 
• Transaction price level.
• Transaction team member. 
• Transaction payment media. 
• Service charge / tips payment media (if applicable).

To update any of the elements above, Contact Centegra and we'll liaise with StoreKit to arrange this where applicable. 

StoreKit does not currently support menus created through Centegra Plus. As a result, a manual mapping process is required within the StoreKit Platform.

All products available for sale within StoreKit menus need to be mapped against the Product ID of the corresponding product within Centegra Plus. A full list of Product IDs can be exported using the Product List Report in Centegra Plus.

If a StoreKit order gets cancelled, a Transaction Reversal is automatically applied against the original transaction within Centegra Plus. This retains the original transaction, whilst creating a second transaction with the same time and details to account for the cancellation of the original transaction.

Although the transaction is removed from Centegra Plus, if your site has KMS in place, the original order will have still sent to the kitchen when it was first received and so the cancellation will need to be communicated to the kitchen.

Note that orders placed far in advance may not send to the kitchen until a set number of minutes before the order pick up time. In this case, an order cancellation before that time will prevent the cancelled order from sending at all.

If a StoreKit order gets refunded, a Transaction Reversal is automatically applied against the original transaction within Centegra Plus. This retains the original transaction, whilst creating a second transaction with the same time and details to account for the refund against the original transaction.

If you're missing any StoreKit orders within Centegra Plus, Contact Centegra with details of the affected order(s) and we'll investigate further and liaise with StoreKit where appropriate to resolve this for you.