Customer Orders: Delete

A customer order can be deleted if no longer required.

You can only delete a customer order if:

• You have rights to do so. (Click Here if you do not have rights to delete but believe you should.)
• The customer order is in Preparation state. (If not, see Rolling Back a Customer Order.)

To delete a customer order: 

• Head to Customers & Loyalty > Customer Orders.
• Locate the required customer order and select [EDIT]. 

Within the customer order:

• Select [DELETE].
• Confirm the deletion.

The customer order is now deleted. This is a hard delete, so the customer order cannot be recovered.