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NCR Silver - How to perform a POS data Sync

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What is a POS Data Sync?

A POS data sync removes and re-downloads all the data (customers, tables, menu, offer, promotions, etc..) to the till.

Although NCR Silver automatically updates itself, a POS data Sync can fix many issues if the automatic update is unsuccessful or corrupted.

 

How to perform a POS Data Sync?

1. Ensure your till is online.

2. Log into NCR Silver

3. From the NCR Silver dashboard, select the 3 lines at the top right.

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3. Select Settings

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4. Select POS Data Sync

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5. Select Re-download all sync data

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6. Select OK

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7. Wait for Data Sync to complete

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8. This is now complete. Select Settings and then Close at the top left to exit.