A safe count in Approved state can be rolled back to Pending state to make changes if required.
You can only roll back a safe count if:
- You have rights to do so. (Click Here if you do not have rights to roll back but believe you should.)
- The safe count is in Approved state. Note that:
- A safe count in Counted state is still open; to roll this back, select [PENDING] in the safe count.
- A safe count in Completed state cannot be undone.
- The safe count is within an open period, if periods are used.
To roll back a safe count:
- Head to Revenue Management > Safe Counts.
- Locate the required safe count and select [EDIT].
Within the safe count:
- Select [UNAPPROVE] and confirm the roll back.
- Then select [PENDING].
The safe count is now back in Pending state and can be edited.
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