Miura card machines may detect that they have been "tampered" with, this can be due to the system being modified, water damage, physical damage, or firmware failure due to damage.
When this happens, the card machine may display an image such as below.
If your card machine is a different model, it will just say "SYSTEM TAMPERED" on a black background.
How Do I Fix A System Tampered Card Machine?
Unfortunately once a card machine has started to display this message, it can no longer be repaired.
This is because the system is preventing itself from being used to protect the end consumer, the card machine doesn't know what has happened to it, just that something may have that could affect the security features onboard.
If you are subscribed to our swap out service, please contact us to request a replacement.
Alternatively, a new device can be purchased.