Strategic configuration of company settings is pivotal in optimising your experience within Centegra Plus. The Company section within Company Settings serves as a centralised hub for tailoring a variety of settings that are used throughout the entire platform. This feature empowers you to finely tune settings to align with your organisational needs, as well as manage various company-specific features.

As with any tool, it's natural to have questions or encounter occasional challenges. To assist you in navigating the Company section effectively, we've crafted this guide which addresses frequently asked questions (FAQs) and provides troubleshooting tips to ensure a seamless experience, whether you're a seasoned user or just embarking on your Centegra Plus journey.

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Frequently Asked Questions

Frequently Asked Questions

What Is The Structure Of A Company In Centegra Plus?

Centegra Plus has a three tier hierarchy: 

• The Centegra Plus account is associated with a COMPANY. 
• Each COMPANY can have one or more SITES. 
• Each SITE can have one or more LOCATIONS. 

Each user account within Centegra Plus is associated with the COMPANY. Against the user account, the user is then granted access to SITES within the company. Access to LOCATIONS is automatic available to users based on the SITES that they can access.

In many cases, a company has multiple sites and then there is a one-to-one relationship between a SITE and LOCATION. For example, a company may have 5 restaurants. Each restaurant contains only one location which is the restaurant itself. The hierarchy in Centegra plus would look as follows: 

However, in some cases, there may be a one-to-many relationship between a SITE and LOCATIONS. For example, a company may have 2 venues. Each venue contains multiple locations that represents distinct sale outlets within that venue.  The company hierarchy in Centegra plus would look as follows: