Efficiently organising your product information is a crucial aspect of effective product management, and the Products section within the Product Management module plays a central role in this process. Whether you're a seasoned user or new to managing products within the Centegra Plus platform, understanding the nuances of product management is vital.
This guide aims to serve as your comprehensive reference, offering insights and solutions tailored to the Products section within the Product Management module. Our objective is to simplify any uncertainties you may face, empowering you to fully leverage the potential of this tool for organising and managing your product databases effectively.
If you can't find what you're looking for, Click Here to get in touch with Centegra. We're here to assist.
Frequently Asked Questions
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Can A POS Product Link To An Existing Centegra Plus Product? |
Frequently Asked Questions
Product IDs, PLUs & Codes Explained.
Within Centegra Plus, each product has three identifiers:
- PLU: This is the products unique numerical identifier within your company product database. For POS products, this typically matches the product reference or ID within the POS system.*
- Product Code: This is the products alphanumeric reporting code for your company. By default, this will match the PLU, but typically this can be edited as required.*
- Product ID: This is the unique ID for the product within the entirety of Centegra Plus.
* In some cases, mapping may exist and the PLU won't display the reference/ID that you see on the POS. As a result, the code field may be restricted. You will advised during the onboarding process if this is the case.
How Do "Centegra Plus Only" Products & POS Products Differ?
Within Centegra Plus, there are two types of products that are available:
Centegra Plus Only Products
Centegra Plus products are created and maintained within Centegra Plus. They are independent of any POS system by default, and are typically used for inventory, production, and saleable products that are not required on the POS but required through remote ordering or back office orders.
In some cases, you may create products required on the POS as Centegra Plus Only products first and then map them within the POS later on. This process can vary per POS system; for more information, check out the relevant POS system, Here.
POS Products
POS products are automatically created in Centegra Plus as per the relevant POS integration. Core product settings are inherited from the POS and assigned to the product within Centegra Plus, where additional settings specific to Centegra Plus functionality can be defined.
For more information on POS products, check out information on the relevant POS system, Here.
If required, it is possible to merge a new POS product against an existing product within Centegra Plus using the product PLU. For more details, Click Here.
How Do I Upload Images & Files Against Products?
Product images and product files can be uploaded against any product within Centegra Plus. For example, you may need to assign product images against a product for use within menus as part of the Menu Management module, or you may want to store a PDF file against the product with instructions on how to prepare the recipe.
Uploading Files Against Products
Uploading files against a product utilises folders available as per the File Manager feature.
To upload a file against a product:
- Head to Product Management > Products and search to locate the product.
- Against the product, select [EDIT] then [PRODUCT], and within the product select [UPLOAD FILE].
Within the upload file window:
- Select the file manager Folder that the file should live within.
- Enter a Title for the file.
- Select file Tags if applicable.
Once those are entered for the file:
- Select [CHOOSE FILE]
- Select the file from your device.
- Then, select [UPLOAD].
The file can now be accessed within the current Files section of the product, as well as within the selected folder via the File Manager section.
Uploading Images Against Products
For more information on assigning images to products for use within menus, Click Here.
How Do I Check Allergens Assigned To Products?
To view allergens assigned against an individual product:
- Head to Product Management > Products and search to locate the product
- Against the product, select [EDIT] then [PRODUCT], then head to the Allergens & Nutrition tab.
Allergens directly assigned to this product as well as allergens that the product inherits are listed in this section. Click Here for more information on updating this section.
A table for allergens assigned to all products is also available to view in the following areas:
Can A POS Product Link To An Existing Centegra Plus Product?
If a product that exists already in Centegra Plus later becomes a product required on the POS, it may be possible to merge the new POS product to the existing Centegra Plus product to prevent duplication.
This process varies depending on the POS system, and may even vary if your company is a multiple POS merchant company. For details on this process, check out the relevant POS integration information here, or feel free to Contact Centegra to discuss further.
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