The Order Ready Notifications feature in Centegra Plus is a powerful tool designed to streamline communication regarding order updates as they progress through the kitchen and expo screen. It's important to note that, in this case, notifications aren't sent directly to the customer; instead, Centegra Plus triggers a webhook. This webhook can be utilised externally to send notifications within order applications or via SMS.
This innovative feature ensures that your customers stay informed about the status of their, promoting efficient coordination and timely preparation for order pickup. By utilising a webhook, businesses gain the flexibility to integrate these notifications into their preferred external communication channels. The Order Ready Notifications feature in Centegra Plus provides a versatile and customisable way to enhance communication throughout the order fulfilment process, contributing to a smoother and more organised customer experience.
For more information on order ready notifications, Contact Centegra.
Likewise, when handling orders with the Remote Orders tool within the Operations Dashboard, you have the capability to generate order notification webhooks. For additional information, Click Here.