Welcome to our troubleshooting and FAQs guide for configuring products within the Centegra Plus Inventory Management module!

As businesses strive for efficiency and precision in managing their inventory, the ability to seamlessly configure products becomes a pivotal aspect of operational success. Whether you're a seasoned user navigating the intricacies of Centegra Plus or a newcomer seeking insights into product configuration, this resource is tailored to address common challenges and answer frequently asked questions.

In this guide, we'll delve into the nuances of configuring products, offering troubleshooting tips and comprehensive answers to common queries. Our goal is to empower you with the knowledge and insights needed to optimise your product setups, ensuring that you harness the full potential of Centegra Plus for a streamlined and efficient inventory management experience.

Let's navigate through the challenges together and unlock the key to seamless product configuration in Centegra Plus Inventory Management!

If you can't find what you're looking for, Click Here to get in touch with Centegra. We're here to assist.

Frequently Asked Questions

Frequently Asked Questions

How Do I Update Product Cost Prices?

Supplied products costs can be updated in three ways: 

• Update The Cost Via An Order
• Update The Cost Via The Supplier Products Report
• Update The Cost Via The Product 

Update The Cost Via An Order

If a supplier products cost is not contracted, the cost can be updated within the supplier orders when Creating A Supplier Order or when Receiving In A Supplier Order.

You simply need to adjust the cost within the Unit Price column, which in turn will update the cost within the supplier product setup too.

If the Unit Price cannot be changed, this is because the cost is set as contracted.  

Update The Cost Via The Supplier Products Report

Whilst the Supplied Products Report provides information on supplier products, it can also be used to update supplier product costs. 

This is useful if you have multiple supplier product costs to update. 

To update costs via this report: 

• Head to Reports & Analysis > Inventory Management > Supplied Products. 
• Select the required report filters, then select [RUN REPORT]. 
• Against the supplier product, simply enter the new cost into the Cost column. 

Once entered, click/tab out of the cell and the border will change to green to show that the cost is saved. 

Note that to update supplier products via this report, users need to be assigned to a user role that has Update rights for this report.  

Update The Cost Via The Product 

To update the cost of an individual supplier product via the product setup page: 

• Head to Product Management > Products. 
• Complete a search to locate the existing supplier product, and then select [EDIT] then [PRODUCT].
• Within the product, select the Suppliers tab. 
• Update the cost in the Supplier Price field against the relevant supplier product. 
• Select [SAVE & EXIT]

How Do I Assign & Check Product Allergens?

For details on how to assign allergens to products within Centegra Plus, Click Here.

For details on how to view product allergens already assigned to products, Click Here. 

How Do I Calculate A Products Yield Ratio?

Product yields to account for loss or gain of weight as part of kitchen production can be managed in one of two ways within Centegra Plus. This depends on whether or not your company uses the Product Preparations feature.  

• If not using the Product Preparations feature, then Yield Recipe Products can be set up. 
• If using the Product Preparations feature, then Preparation Products can be set up. 

Either way, the method of calculating the yield ratio required in the product setup is the same. 

Examples of yield calculations include: 

• A Beef Joint being only 65% of its original weight after it has been cooked. 
• Rice being 160% of its original weight after it has been cooked.

To calculate the yield ratio required in the recipe setup, you need to know the yield percentage. 

The formula is: 

Yield Ratio = 100 / Yield Percentage Value

Example One: Beef Joint

If a Beef Joint is only 65% of its original weight after it has been cooked: 

• The Yield Ratio is calculated as 100 / 65 = 1.54
• In a "Cooked Beef" yield recipe, the "Raw Beef" ingredient is added with a quantity of 1.54. 
• In any recipe that uses "Cooked Beef" as an ingredient, for every 1g of "Cooked Beef" added to the recipe, 1.54g of "Raw Beef" will be removed from stock. 

Example Two: Rice

If Rice is 160% of its original weight after it has been cooked: 

• The Yield Ratio is calculated as 100 / 160 = 0.61
• In a "Cooked Rice" yield recipe, the "Dry Rice" ingredient is added with a quantity of 0.61. 
• In any recipe that uses "Cooked Rice" as an ingredient, for every 1g of "Cooked Rice" added to the recipe, 0.61g of "Dry Rice" will be removed from stock. 

Why Can't I Change A Products Base Size?

As part of the Inventory Management module, many inventory products have three core product sizes: 

• Base Unit Size
• Stocking Unit Size
• Receiving Unit Size

More information on each of these sizes is available Here.

The Stocking Unit Size and Receiving Unit Size of a product are flexible and can be updated as required. 

The Base Unit Size of a product is the products foundation and should not be changed, as: 

• The products Stocking Unit Size and Receiving Unit Size are based on this. 
• For supplied items, any linked Supplied Products rely on this. 
• For recipe items, any recipe components are attached to the product using this. 
• All individual stock movements are recorded and reported on using this.
• All individual stock counts are recorded and reported on using this. 

Therefore, it is critical that the Base Unit Size of a product remains the same size as it has always been since the product was originally created. 

Note that within the Product Sizing section of a product, it is possible to rename the Base Unit Size to make this clearer or correct any spelling mistakes, but the size itself must remain unchanged. For example:

• It is acceptable to rename the Base Unit from "G" to "GRAM" as the size itself remains the same.
• It is not acceptable to change the Base Unit from "GRAM" to "KG" as the size itself has changed.