We have been made aware by NCR that Apple iPad OS 17 (due for release Sept 2023) will not be officially supported currently for NCR silver.
As a precaution we are therefore advising that auto update be switched OFF immediately on Apple IOS devices if not already done so.
All iPads provided and setup by Centegra should have this disabled by default but we would advise you to check this is disabled
Below are the steps to disable updates
- Open the Settings app on your iPhone or iPad.
- Tap General.
- Tap Software Update.
- There should be a button that says Automatic Updates, tap that button.
- Next to Install iOS Updates, tap the toggle to the Off position.
- Tap the toggle next to Download iOS Updates to the Off position.
You should now have the screen presented as below, in the below example there is an update pre downloaded. As long as this isn't manually started at this screen, this update will not be completed by the device automatically.
If your device is managed by your organisation you may need to contact head office to have this disabled by the administrator of the device remotely.